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The policy of Operation Support is to provide the Treasurer’s Office
with technical support provided in several areas of operations. To improve
on processes, to increase efficiency and provide an approach that will
meet the departments needs and controls.
To acquire support a Technical Support Submission form
must be completed.
Departmental
Guidelines
Assist Treasurers Office departments to manage and keep
current their independent Web sites. Provide guidance in the following
areas:
- PNC Visa Credit Cards – Provide assistance
in using the Works system to reconcile your daily activity on purchased
items with the visa card.
- E-Commerce
Applications – Assist in providing answers as to
why your department project grant was charged for an e-commerce transaction.
Provide any assistance in relations to the e-commerce store and its
related transactions.
- Invoice
Processing – Provide assistance on Miscellaneous
and Purchasing Invoicing and questions concerning payment to vendors,
cash advances, ACH debits and credits, W-9 reporting and honorariums.
- University
Cashier – Will answer any University Cashier related
questions: wire transfer, petty cash, incorrect CRV amount credited
to a project grant and bank/cash deposit related questions.
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