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Direct Deposit Information
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ANNOUNCEMENT
The Treasurer’s Office instituted the long awaited program of paying employees/students who are due funds for travel reimbursement etc., by direct deposit to their bank rather than by issuing Accounts Payable checks.

WHO CAN PARTICIPATE?
Any active Princeton University Employee or Student can participate in this program. In order to participate one must first have authorized the direct deposit of University paychecks since Accounts Payable will use all of the established bank account detail already provided by an employee or student to the Payroll Office for this program.

 

HOW CAN I SIGN UP?
The University requests that all administrative staff and students sign up for Direct Deposit which is a more secure method of payment.  Direct Deposit banking information may be added, viewed or changed using the ePay self service.  To do this, log into the appropriate self service:
·        Students:  should log in to SCORE  www.princeton.edu/score  and enter the self service area.
·        Employees: should log into PeopleSoft www.princeton.edu/selfservice and enter the self service area.
Once there, by clicking on the Direct Deposit link found in the Payroll and Compensation section, they will be able to add, view or change their banking information. 
Individuals who choose to submit a paper form may complete the form found at the following link.  http://web.princeton.edu/sites/TreasurersOffice/PayrollPayablesTax/Payroll/Files/Forms/DirectDepositAuthorizationForm.pdf   Please note that paper submissions require a copy of a voided check to be attached.  Paper forms may be mailed to the Payroll Office.
Questions regarding ePay self service should be directed to the Payroll Office at payroll@princeton.edu.

 

WHEN WILL I RECEIVE MY DEPOSIT?

Deposits will typically be in an individual's account no later than the close of the banking day on the 2nd business day following the transmission of deposit data by the University. It may be that in some cases funds will be available the morning of the second banking day, or even on the first banking day following the transmission of data, but we cannot guarantee either of these two earlier times as this process is controlled by individual banks.

HOW WILL I KNOW I RECEIVED MY DEPOSIT?

Each employee or student will receive an e-mail notification confirming when payment has been sent to the bank and the amount of that payment. From within the email, drill-down capabilities into a Self Service DataMall store to further identify the details of the payment are available. To learn how to access these payment details from within the e-mail CLICK_HERE. All active employees and students are able to drill to this information with only a DataMall id and password. (If you do not know your DataMall password please email datamal@princeton.edu to request a new one be assigned.) To learn more about other reports available in this Self Service store CLICK HERE.
The email also includes a special report as an attachment which has the payment reference number, payment date and total amount. In addition, the invoices paid by the current payment are listed along with the project/grant(s) charged and the distributed amount(s), and any optional information supplied by the department.

If an employee or student does not have an email id, or if his/her email id is invalid on the LDAP directory server, a form letter outlining the deposit details, will be sent to the employee/student via Campus or US Mail. If you receive such a form letter, are an employee or student, and would like your email address changed on the LDAP directory server so your next direct deposit notification is electronic, contact the OIT Help Desk @ 8-HELP or email the helpdesk@princeton.edu requesting your email address be changed on LDAP.
CLICK HERE, enter your last name in "People" and press enter to view your current email entry in LDAP.

WHAT CAN I DO IF THERE IS A PROBLEM WITH MY DEPOSIT?

If you received a notification that funds were deposited into your account, but you believe that no deposit was actually made, please contact Richard Olexa, Manager, Accounts Payable via e-mail rjolexa@princeton.edu, to explain the problem. It would be best to forward the e-mail notification you received to his attention so that he can research the problem. (If you received a paper form letter instead of e-mail, please provide the details contained in that letter.) However, before taking this step, please confirm with your bank that no deposit was made, and please make sure that you wait at least 1-2 days after receipt of the e-mail notification to permit your bank time to process the deposit. Please note that if the deposit was not made because you have closed your bank account, your receipt of funds may be delayed for a significant period of time while the University works with your bank to resolve the issue.

HOW CAN I REQUEST A CHECK INSTEAD OF DIRECT DEPOSIT?

There may be special situations where an individual receiving direct deposit for reimbursements will need a check. Requests for Direct Deposit overrides should be kept to a minimum and will be honored on an exception basis only. To request a check instead of direct deposit you need to attach a memo requesting a payment method of “override”. The request should indicate why it is necessary for a check. The requests, if approved, will be honored for that one voucher only and all subsequent vouchers will be processed via direct deposit.

   
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