• Log in to the Employee Self Service system
• Review your current personal information
• Add or update:
  • Addresses
  • Phone numbers
  • Personal e-mail addresses
  • Emergency contact information
• Submit a request to change:
• Marital status
• Name

You may wish to consult the Glossary of Terms, which provides definitions for terminology that you may find unfamiliar while updating your information in the Employee Self Service system.

Note: To change your office phone number, office fax number, and office location, contact your Telephone Coordinator. For information about reviewing and enrolling in benefits, visit the eBenefits Online Help page.

Log In to Employee Self Service

To Log In to Employee Self Service and access and your personal information:

1. Open your system's internet browser (Internet Explorer (v. 5.5 or higher is the preferred browser for PCs).
2. Enter www.princeton.edu/selfservice in the Address bar.
3. Click the Log In option in the side menu bar.
4. Enter your UserID and password.
5. Click the Sign In button.

Review Your Personal Information

You can view, from a single web page, the personal information that is currently on record for you at the University. You can also change your information wherever you see a yellow buttons beneath the section.

Note: For your security, your Social Security number is not displayed on this page. To verify that the number on file is correct, you can type your number in the open field and click the Verify SSN button. The system will check the number you enter against the number on file and let you know whether or not it matches.

To access and review your personal information:

1. Sign in to the Employee Self Service system.
2. Select Self Service > Personal Information > Personal Information Summary from the menu.
3. Use the scroll bar to scroll through and review your personal information.
4. To verify that your Social Security number is correct, type the number, without hyphens, into the field below the instructions and click the Verify SSN button.

Note: The information listed without a yellow Change button cannot be updated directly. To request a change to this information, contact your Office of Human Resources (8-3300) or the Office of the Dean of Faculty (8-2942), as appropriate, for assistance.

Update Your Emergency Contact Information

It is important that you provide the University with the name of at least one individual to contact, on your behalf, in the event of an emergency. If you provide more than one emergency contact, you must indicate who of your contacts is your primary emergency contact. It is strongly recommended that your primary emergency contact be someone who lives in the tri-state area (New Jersey, Pennsylvania, or New York).

To ADD an emergency contact:

When entering emergency contact information, you must indicate your contact's name, relationship to you, and phone number. Address details are optional, but are preferred.

1. Sign in to the Employee Self Service system.
2. Select Self Service > Personal Information >Emergency Contacts from the menu.
3. Click the Add an Emergency Contact button.
4. Enter your emergency contact's name in the Contact Name field.
5. Indicate their relationship to you by choosing the most appropriate value from the Relationship to Employee drop-down list (i.e., spouse, sibling, etc.).
6. Provide the emergency contact's address.
   • if your emergency contact shares the same address and phone number as you do, you may simply check the checkboxes under the Relationship to Employee field.
   • Otherwise, begin by verifying the country. If the emergency contact lives in the US, click the Edit Address link. Then click the Edit & Verify Address button, and follow the instructions in Entering & Verifying an Address. Then click the OK button.
     Note: To enter an address outside the US, click the Change Country link on the Emergency Contact Detail page and select the country. Then click the Edit Address link. For a Canadian address, continue as described above. For any other country, enter the address on the Edit Address page using the appropriate fields.
     
7. Enter the contact's home phone number, including area code, in the Telephone field under the Phone header.
8. To provide additional phone numbers where your contact might be reached during your regular working hours:
   • Click the Add a Phone Number button.
   • From the Phone Type drop-down list, indicate the type of number you are providing (business, cellular, pager, etc.).
   • Enter the number, including area code, in the Phone Number field.
9. Click the Save button and then OK on the confirmation page.

To CHANGE an emergency contact's information:

1. Sign in to the Employee Self Service system.
2. Select Self Service > Personal Information >Emergency Contacts from the menu.
3. Click the Edit button to the right of the contact name you wish to update.

   Tip! If the person used to live with you, you will need to uncheck the Contact has the same address as the employee and the Contact has the same telephone number as the employee checkboxes before you can enter their new address and phone number.

4. To change the address, click the Edit Address link. For US and Canadian addresses, click the Edit & Verify Address button, and follow the steps in Entering & Verifying an Address.
   Note: To change the address to a different country, click the Change Country link on the Edit Address page and select the country. For a US or Canadian address, continue as described above. For any other country, enter the address on the Edit Address page using the appropriate fields.
5. To change the primary telephone number, type the number in the Telephone field.
6. To change any other telephone numbers, locate the Phone Type and type the change over the existing number.
7. To add a new Phone Type:
   • Click the Add a Phone Number button.
   • From the Phone Type drop-down list, indicate the type of number you are providing (business, cellular, pager, etc.).
   • Enter the number, including area code, in the Phone Number field.
8. Click the Save button and then OK on the confirmation page.

To change your PRIMARY emergency contact:

By default, the first emergency contact that you enter into the system is your primary emergency contact. To indicate another contact as your primary emergency contact:

1. Sign in to the Employee Self Service system.
2. Select Self Service > Personal Information >Emergency Contacts from the menu.
3. Click the Change the Primary Contact button.
4. Click the Primary Contact drop-down arrow and select the name of your primary contact from the list.
5. Click the Save button and then OK on the confirmation page.

Update Your Home and Mailing Address

You may change your Home or Mailing address. Your Home address is your primary, legal, default address, upon which your federal and state payroll taxes are based. It is also used for University general mailings such as the Princeton Weekly Bulletin and personal and confidential benefits and payroll mailings.

Your Mail address is an optional secondary address to use if you prefer to receive most University mailings at an alternate location (such as a P.O. Box). Most employees do not need to create a separate Mail address, although you can if you so desire.

Note: You must notify TIAA-CREF (www.tiaa-cref.org) of address changes directly as they maintain their own personal records.

When you add or change your address, the address you enter is verified against the US and Canadian postal service, unless you specify a different country. If the system returns an address you consider incorrect (such as Lawrenceville instead of Princeton), you can override it to enter the value you prefer.

To CHANGE a Home or Mailing address:

1. Sign in to the Employee Self Service system.
2. Select Self Service > Personal Information > Home and Mailing Address from the menu.
3. Click the Edit button next to the address you want to change.
4. If you have moved and have a new address, click the Edit & Verify Address button.
5. See Entering & Verifying an Address for instructions on entering and verifying the address. (Tip! If the address returned is not your preferred address, you can override it.)
   Note: To change the address to a different country, click the Change Country link on the Edit Address page and select the country. For a US or Canadian address, continue as described above. For any other country, enter the address on the Edit Address page using the appropriate fields.
6. Indicate when the address change became or will become effective by typing a specific date in the On this date field, or using the Calendar button to select the date.
7. Click the Save button and then OK on the confirmation page.

Note: If you enter a future effective date for an address, the new address will not appear online until that date.

To ADD a Mailing address:

1. Sign in to the Employee Self Service system.
2. Select Self Service > Personal Information > Home and Mailing Address from the menu.
3. Select Mail from the drop-down list for the Address Type, and click the Add button.
4. See Entering & Verifying an Address for instructions on entering and verifying the address. (Tip! If the address returned is not your preferred address, you can override it.)
   Note: To enter an address in a country other than the US, click the Change Country link on the Edit Address page and select the country. For a Canadian address, continue as described above. For any other country, enter the address on the Edit Address page using the appropriate fields.
5. Indicate when the address change is to become effective by selecting Immediately (Today), or selecting On this Date and entering a specific date in the field.
6. Click the Save button and then OK on the confirmation page.

Note: If you enter a future effective date for an address, the new address will not appear online until that date.

To remove a Mailing address that is no longer valid, contact your Office of Human Resources or the Office of the Dean of Faculty, as appropriate, for assistance.

Update Your E-mail Address

You may add (as many as four) or change non-campus e-mail addresses. To add or change an e-mail address:

1. Sign in to the Employee Self Service system.
2. Select Self Service > Personal Information > Email Addresses from the menu.
3. To change an existing email address, simply type over the old address with the new one.
4. To add an additional email address:
   1. Click the Add an Email Address button.
   2. Indicate the type of e-mail address you are providing by selecting a type from the Email Type drop-down list (i.e., business, home, etc.).
   3. Enter the e-mail address in the Email Address field.
5. Click the Save button and then OK on the confirmation page.

Note: Campus e-mail addresses, which are used for University communications, cannot be changed using Employee Self Service. To request a change to a campus e-mail address, contact the OIT Help Desk at 609-258-4357.

Update Your Phone Number

You may add or change a non-campus phone number. There are several types of phone numbers you may add, however, only one of each type of phone number is allowed. To add or change a phone number:

1. Sign in to the Employee Self Service system.
2. Select Self Service > Personal Information > Phone Numbers from the menu.
3. To change an existing phone number, simply type over the old number with the correct number.
4. To delete an existing phone number, click the Delete button next to the number you want to delete. On the confirmation page, click Yes - Delete to delete the number, or No - Do Not Delete if you have changed your mind.
5. To add a new phone number:
   1. Click the Add a Phone Number button.
   2. Indicate the type of phone number you are providing by selecting a phone type from the drop-down list (i.e., business, cellular, pager, etc).
   3. Enter the phone number, including area code, in the Telephone field.
6. Click the Save button and then OK on the confirmation page.

Note: For information about updating your office phone number, office fax number, or office location, visit the Change My Info page.

Note: If you enter a number with a type of Mobile, you will receive a text message from 23177 with the text Princeton Alert: You have asked to receive SMS alerts from us. You must reply Y Tiger to confirm this request.

Request a Name Change

Name changes are reviewed, approved, and finalized by the Office of Human Resources. To notify Human Resources of a legal name change and request that it be changed in your personal records:

1. Sign in to the Employee Self Service system.
2. Select Self Service > Personal Information > Name Change from the menu.
3. Enter the date the name change has taken effect in the Date Change Will Take Effect field.
4. Click the Edit Name link.
5. Enter your new name in the appropriate fields. At a minimum, you must provide your first and last name.
6. Click OK to return to the Request Name Change page.
7. Click the Submit button.

The name change will appear online once your request has been reviewed and approved. You may be required to provide legal documentation to confirm your name change.

Note: You must directly notify TIAA-CREF (www.tiaa-cref.org) of legal name changes as they maintain their own personal records. If you have a professional or preferred name that you wish to use in publications, such as the University Register, please contact your Office of Human Resources or the Office of the Dean of the Faculty, as appropriate, for assistance.

Request a Marital Status Change

Marital status changes are reviewed, approved, and finalized by the Office of Human Resources . To notify Human Resources of a marital status change and request that it be changed in your personal records:

1. Sign in to the Employee Self Service system.
2. Select Self Service > Personal Information > Marital Status from the menu.
3. Enter the date the marital status is to take effect in the Date Change Will Take Effect field.
4. Select your new marital status from the Change Marital Status To drop-down list (i.e. divorced, married, etc.).
5. Click the Submit button.

The marital status change will appear online once your request has been reviewed and approved.

Note: If you are benefits-eligible and wish to

• add your spouse or qualified same-sex domestic partner to your benefits,
• waive out of your benefits, or
• update your beneficiary information,

please call 609-258-3302 for assistance with benefits. Benefit updates must be made within 31 days of the date of the marital status event. You will be required to provide legal documentation to confirm your new status.

Overriding an Address

You can always override an address displayed on the Edit Address page.

1. Click the Override & Update Manually link at the bottom right of the page.
2. When the values are undimmed, type the new value over the value you need to change.
3. Click the Save or OK button (depending on the page).