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Like other universities, Princeton
increasingly conducts its business and communicates with its
campus community and its many publics through the World Wide
Web.
Some of this interaction (with students,
faculty, staff, alumni, parents, potential applicants, the
press, opinion leaders, and the general public) is
intentional. In
these cases we think carefully about the design and content of
our messages, but we don't always design to the highest
possible standards, keep our content current, or coordinate
with others who are also communicating on behalf of the
University. We
also don't always think about how we are going to bring these
audiences to our Web sites in the first place, or how we are
going to differentiate among audiences when they get there.
One of our goals is to encourage members
of the campus community and alumni to get in the habit of
checking in electronically on a regular basis, knowing that
the information they find will be fresh, useful, and engaging.
Another goal is to think more
comprehensively about what outsiders may be seeking when they
come to our sites so we can increase the likelihood that they
will have positive and successful experiences. We know that many
visitors now find information unavailable, outdated, or
impossible to find. If
our sites are poorly designed and difficult to navigate, they
will convey a poor impression of the University's
technological sophistication, its commitment to quality, and
its interest in communicating with others.
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